Privacy Policy

1. General Information

We take the protection of personal data seriously. This Privacy Policy explains how personal data is processed when you visit this website, contact us, or request a non-binding quote.

Personal data means any information that can identify a person directly or indirectly. This may include your name, email address, phone number, company name, IP address, project details, or documents submitted through a form.

This website is operated in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection requirements.

2. Controller

The controller responsible for data processing on this website is:

3. Website Hosting and Server Log Files

When you visit this website, technical data may be processed automatically by the hosting provider. This may include:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Requested pages or files
• Referrer URL
• Amount of data transferred
• Access status or error messages

This data is processed to ensure the secure, stable, and reliable operation of the website, to identify technical issues, and to protect the website from misuse or attacks.

Legal basis: Art. 6(1)(f) GDPR. The legitimate interest is the secure and functional operation of this website.

Storage period: Server log files are stored only as long as necessary for technical and security purposes, unless longer retention is legally required.

4. Contact Form and Quote Requests

If you contact us through the contact form or request a non-binding quote, we process the information you provide. This may include:

• Full name
• Email address
• Company or organization
• Selected service
• Project description
• Timeline
• Budget range, if provided
• Uploaded files, if provided
• Any additional information included in your message

We use this data only to review your inquiry, communicate with you, prepare a non-binding quote, and discuss possible services.

Legal basis:
Art. 6(1)(b) GDPR, where processing is necessary for pre-contractual communication or preparing a quote.
Art. 6(1)(f) GDPR, where processing is necessary for general business communication and handling inquiries.

* A quote request does not create a contract unless both parties expressly agree to proceed.

5. File Uploads

If the website provides a file upload option, you may upload project-related documents, briefs, sample data, or supporting material.

Please do not upload sensitive personal data, confidential third-party data, government identification documents, health data, financial documents, or private personal documents unless this is necessary for your project and has been agreed in advance.

Uploaded files are used only to review your inquiry or project requirements.

6. Email Communication

If you contact us by email, we process the personal data included in your message. This may include name, email address, company details, message content, project information, and attachments.

We use this data to respond to your inquiry, communicate with you, and process your request.

Legal basis: Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.

Email provider: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany

7. Non-Binding Quotes

If you request a quote, we process the information you provide in order to understand your requirements and prepare a non-binding proposal. Quote-related communication may be stored for business documentation, follow-up, and legal record-keeping where required.

8. Data Sharing

We do not sell personal data. Personal data may be shared only where necessary for:

• Website hosting
• Email communication
• Contact form processing
• Technical maintenance
• Legal or tax obligations
• Project communication
• Service delivery after agreement

If external service providers are used, they are selected carefully and process data only according to appropriate contractual arrangements.

9. External Contractors and Project Support

Some technical or project-related work may be supported by external contractors or service providers. If external support is required for a project, only the information necessary for the project will be shared. Where possible, data will be minimized, anonymized, or limited to technical project requirements.

If personal data is transferred outside the European Union or European Economic Area, such transfer will only take place where legally permitted and with appropriate safeguards.

For initial contact and quote requests, your inquiry will be handled for communication and project review purposes. Project data will not be shared with external contractors unless this becomes necessary for preparing or delivering the requested service.

10. Cookies

This website does not currently use cookies. We do not currently use:

• Analytics cookies
• Marketing cookies
• Advertising cookies
• Tracking pixels
• Retargeting technologies
• Social media tracking tools

If cookies or similar technologies are introduced in the future, this Privacy Policy will be updated accordingly. Where legally required, a cookie consent mechanism will be implemented before such technologies are activated.

11. Analytics and Tracking

At launch, this website does not use analytics or marketing tracking tools. This means we currently do not use:

• Google Analytics
• Meta Pixel
• LinkedIn Insight Tag
• Advertising tracking cookies
• Heatmaps
• Retargeting tools

If analytics or tracking tools are added later, this Privacy Policy will be updated and, where required, a consent solution will be implemented.

12. Embedded Third-Party Content

At launch, this website does not intentionally use embedded third-party content such as Google Maps, YouTube videos, external booking tools, marketing pixels, or social media plugins.

If such services are added in the future, this Privacy Policy will be updated. Depending on the service, personal data such as IP address, browser information, or usage data may be transferred to third-party providers.

13. Social Media Links

This website may include simple links to social media profiles. If you click such a link, you leave this website and visit the respective external platform. The operator of that platform is responsible for its own data processing. Please review the privacy policy of the respective platform before using it.

14. Data Retention

We store personal data only as long as necessary for the purpose for which it was collected. Typical retention periods:

• Contact inquiries: As long as needed to process and follow up on the inquiry
• Quote communication: As long as needed for business documentation
• Project-related communication: As long as needed for service delivery and legal documentation
• Server logs: Only as long as necessary for technical and security purposes

Where legal retention obligations apply, data may be stored for longer.

15. Legal Bases for Processing

Depending on the situation, personal data may be processed based on:

• Art. 6(1)(a) GDPR: Consent
• Art. 6(1)(b) GDPR: Pre-contractual or contractual communication
• Art. 6(1)(c) GDPR: Legal obligations
• Art. 6(1)(f) GDPR: Legitimate interests, such as secure website operation, business communication, and service improvement

16. Your Rights

Under the GDPR, you have rights regarding your personal data. These may include:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent where processing is based on consent

To exercise your rights, contact us at: info@ravian-matrix.de

17. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that your personal data is being processed unlawfully.

For private-sector businesses in Bavaria, the competent authority is generally:

BayLDA is the Bavarian supervisory authority responsible for data protection supervision in the non-public/private sector in Bavaria.

18. Data Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. This includes reasonable security measures for website operation, communication, access control, and data handling.

19. SSL / TLS Encryption

This website should use SSL/TLS encryption. You can recognize an encrypted connection by “https://” in the browser address bar. Encryption helps protect data transmitted through the website, including contact form submissions.

20. No Automated Decision-Making

We do not use automated decision-making or profiling through this website.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technical systems, providers, or legal requirements change. The current version applies as published on this website.