Privacy Policy

1. General Information

We take the protection of personal data seriously. This Privacy Policy explains how personal data is processed when you visit this website, contact us, or request a non-binding quote.

Personal data means any information that can identify a person directly or indirectly. This may include your name, email address, phone number, company name, IP address, project details, or documents submitted through a form.

This website is operated in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection requirements.

2. Controller

The controller responsible for data processing on this website is:

3. Website Hosting and Server Log Files

When you visit this website, technical data may be processed automatically by the hosting provider. This may include:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Requested pages or files
• Referrer URL
• Amount of data transferred
• Access status or error messages

This data is processed to ensure the secure, stable, and reliable operation of the website, to identify technical issues, and to protect the website from misuse or attacks.

Legal basis: Art. 6(1)(f) GDPR. The legitimate interest is the secure and functional operation of this website.

Storage period: Server log files are stored only as long as necessary for technical and security purposes, unless longer retention is legally required.

4. Contact Form and Quote Requests

If you contact us through the contact form or request a non-binding quote, we process the information you provide. This may include:

• Full name
• Email address
• Company or organization
• Selected service
• Project description
• Timeline
• Budget range, if provided
• Uploaded files, if provided
• Any additional information included in your message

We use this data only to review your inquiry, communicate with you, prepare a non-binding quote, and discuss possible services.

Legal basis:
Art. 6(1)(b) GDPR, where processing is necessary for pre-contractual communication or preparing a quote.
Art. 6(1)(f) GDPR, where processing is necessary for general business communication and handling inquiries.

5. File Uploads

If the website provides a file upload option, you may upload project-related documents, briefs, sample data, or supporting material.

Please do not upload sensitive personal data, confidential third-party data, government identification documents, health data, financial documents, or private personal documents unless this is necessary for your project and has been agreed in advance.

6. Email Communication

If you contact us by email, we process the personal data included in your message. This may include name, email address, company details, message content, project information, and attachments.

We use this data to respond to your inquiry, communicate with you, and process your request.

Legal basis: Art. 6(1)(b) GDPR and Art. 6(1)(f) GDPR.

Email provider: IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany

7. Non-Binding Quotes

If you request a quote, we process the information you provide in order to understand your requirements and prepare a non-binding proposal. Quote-related communication may be stored for business documentation, follow-up, and legal record-keeping where required.

8. Data Sharing

We do not sell personal data. Personal data may be shared only where necessary for website hosting, email communication, or regulatory requirements.

9. External Contractors and Project Support

Some technical or project-related work may be supported by external contractors or service providers. Soweit data is transferred, we apply standard contractual clauses and maintain appropriate compliance protocols.

10. Cookies

This website does not currently use cookies. We do not use analytics, advertising, or tracking cookies.

11. Analytics and Tracking

At launch, this website does not use analytics or marketing tracking tools.

12. Embedded Third-Party Content

We do not embed third-party services that transmit your data silently upon page load.

13. Social Media Links

This website includes links to social platforms (e.g. LinkedIn). When clicking external links, you are subject to their respective data collection rules.

14. Data Retention

We store personal data only as long as necessary for the purpose for which it was collected:

• Contact inquiries: As long as needed to process and follow up on the inquiry
• Quote communication: As long as needed for business documentation
• Server logs: Only as long as necessary for technical and security purposes

15. Legal Bases for Processing

Depending on the situation, personal data may be processed based on:

• Art. 6(1)(a) GDPR: Consent
• Art. 6(1)(b) GDPR: Pre-contractual or contractual communication
• Art. 6(1)(c) GDPR: Legal obligations
• Art. 6(1)(f) GDPR: Legitimate interests, such as secure website operation, business communication, and service improvement

16. Your Rights

Under the GDPR, you have rights regarding your personal data. These may include access, rectification, erasure, restriction, portability, or objection.

To exercise your rights, contact us at: info@ravianmatrixsystems.de

17. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority. In Bavaria:

18. Data Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

19. SSL / TLS Encryption

This website uses SSL/TLS encryption. You can recognize an encrypted connection by “https://” in the browser address bar.

20. No Automated Decision-Making

We do not use automated decision-making or profiling through this website.

21. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or regulatory requirements change.