Onsite IT FieldServices AcrossGermany.
Ravian coordinates experienced field technicians for installations, rollouts, troubleshooting and smart hands support for companies, MSPs and project teams.
Across Germany
Field Technicians
Project-Oriented.
Field Dispatch
Upcoming Jobs
Technician Dispatch
Practical Onsite IT Support for Real Business Needs
Our field engineers provide reliable onsite support across Germany, from single-site visits to nationwide rollouts. All services are available by request and scope.
Workstation & Office Setup
- PC and Mac installation
- User setup and configuration
- Peripheral devices
- Onsite testing and handover
Network & Wi-Fi
- Switch, router and firewall setup
- Wi-Fi access points
- Network configuration
- Connectivity testing
Hardware Installation
- Servers and storage systems
- Racks and cabinet installations
- Cabling and patching
- Power and environment checks
POS / Printer / Device Support
- POS systems and peripherals
- Printers and multifunction devices
- Scanning and payment devices
- Configuration and testing
Rollouts & Replacements
- Multi-site device rollouts
- Hardware replacements
- OS imaging and setup
- Decommissioning and disposal
Remote Hands / Smart Hands
- Onsite technician support
- Simple hardware tasks
- Cabling, rebooting, swaps
- Following customer instructions
Troubleshooting
- Hardware and network issues
- Connectivity and performance
- Onsite diagnostics
- Fast resolution and escalation
Documentation & Completion
- Photos and detailed reports
- Asset information and serial numbers
- Work order confirmation
- Custom report formats (PDF/CSV)
From Request to Completion – A Clear and Simple Process
Request
Submit your request with location and task details.
Scope Review
We review the requirements and confirm feasibility.
Quote
You receive a transparent quote with scope and estimated timing.
Technician Assignment
We assign a qualified engineer for your job.
Onsite & Sign-Off
The technician completes the work on site and tests everything.
Supporting Businesses of All Sizes
SMEs
Reliable IT support for your offices and remote locations.
MSPs & IT Providers
A trusted partner for onsite execution and capacity support.
Retail & Branch Networks
Rollouts and ongoing support for multi-site environments.
Project Rollouts
Hardware deployment and workplace setups at scale.
International Companies
Needing German onsite support for their teams and locations.
Your Reliable Onsite IT Partner in Germany
Germany-Wide Coordination
Nationwide network of qualified technicians.
One Point of Contact
Simple communication and dedicated support throughout your project.
Structured Work Orders
Clear processes, tracking and quality assurance.
Photo Documentation
Visual proof of completed work and detailed reports.
English & German Communication
Smooth collaboration in your preferred language.