Analytics tools offer hundreds of metrics. Most businesses only need a handful to make good decisions.
1. Conversions
The most important number: how many visitors take the action you care about – enquiries, calls, bookings, purchases, downloads.
2. Conversion rate
Conversions divided by visitors, per channel and per landing page. It shows where traffic is most valuable.
3. Traffic by channel
Organic search, paid search, social, referral, direct, email. Watch trends and which channels bring conversions, not just visits.
4. Cost per lead and cost per customer
For paid channels: what does each lead or customer cost? Compare with customer value.
5. Lead quality
How many leads become customers? Connect website data with your CRM or sales feedback.
6. Search visibility
Rankings and impressions for important keywords (Google Search Console).
7. Engagement on key pages
Time on page and scroll depth for service pages and guides – useful signals for content improvement.
8. Technical health
Page speed and errors – problems here affect everything else.
Vanity metrics to avoid
Raw page views, follower counts or bounce rate on their own rarely help decisions.
A simple monthly report
- Conversions and conversion rate vs. previous month and year
- Top channels and campaigns
- Top landing pages
- Cost per lead for paid channels
- Key insights and next actions
Privacy
Measure with consent where required and focus on aggregated data.
We set up clear dashboards and monthly reports in plain language as part of our digital growth services.